Shipping & Delivery Policy

Shipping & Delivery Policy

At Palakkadu Chettiar Kadai, we ensure safe packing and timely delivery of our traditional Ayurveda products. This policy explains our shipping and delivery process.

Order Processing Time

  • All orders are processed within 1–3 working days after order confirmation

  • Orders placed on Sundays or public holidays will be processed on the next working day

Shipping Coverage

If you receive:

  • We currently ship across India

  • International shipping is not available at this time

Delivery Time

  • Estimated delivery time is 3–7 working days, depending on your location

  • Remote or rural areas may take additional time

    Delivery timelines are estimates and may vary due to courier partner delays, weather conditions, or unforeseen circumstances.

Shipping Charges

  • Shipping charges (if any) will be calculated and displayed at checkout

  • Free shipping offers may be available during promotions

Courier Partners

We deliver orders through trusted third-party courier and logistics partners to ensure safe and timely delivery.

Order Tracking

  • Once your order is shipped, tracking details will be shared via SMS / Email / WhatsApp

  • Customers can track their order using the provided tracking number

Delivery Confirmation

  • Orders will be delivered to the address provided during checkout

  • Please ensure that the delivery address and contact number are correct

Damaged or Missing Items

  • If you receive a damaged, leaked, or incorrect product, please inform us within 48 hours of delivery

  • Clear photos or videos of the package and product are required for verification

Undelivered or Returned Shipments

  • If an order is returned due to incorrect address, unavailability, or refusal to accept, re-shipping charges may apply

  • Refunds (if applicable) will be processed after deducting shipping charges

Ayurveda Product Handling Disclaimer

Ayurveda products may have natural packaging variations. Minor external packaging damage during transit that does not affect product quality is not eligible for return.

Contact Us

Palakkadu Chettiar Kadai
📧 Email:  palakkadchettiyarkadai@gmail.com

📞 Phone:  98475623586

📍 Address: Prassana Vinayagar Kovil St, Udumalaipettai, Tamil Nadu 642126

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Discover the ancient wisdom of Ayurveda with our carefully curated range of natural and authentic herbal medicines. Each product is crafted using time-tested traditional methods and pure, high-quality ingredients to support your holistic wellness.

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