Returns & Exchanges
Returns & Exchange Policy
At Palakkadu Chettiar Kadai, we take utmost care in preparing, packing, and delivering our authentic Ayurvedic products. Please read our Returns & Exchange Policy carefully before placing an order.
No Return on Opened or Used Products
Due to the nature of Ayurvedic and herbal products, we do not accept returns or exchanges for:
Opened products
Used products
Products with broken seals
Products damaged after delivery
This policy is followed strictly to ensure hygiene and safety.
Damaged or Incorrect Product Received
If you receive:
A damaged product, or
A wrong product different from what you ordered
please contact us within 24 hours of delivery with:
Order ID
Clear photos/videos of the product and packaging
After verification, we will arrange for:
Replacement of the same product, or
Refund, if replacement is not available
Missing Items in Order
If any item is missing from your order, inform us within 24 hours of delivery along with proof. We will resolve the issue after verification.
Exchange Policy
Exchanges are allowed only in the following cases:
- Product damaged during transit
- Wrong product delivered
We do not offer exchanges for: - Change of mind
- Taste preference
- Personal health reasons
Refund Process
- Approved refunds will be processed within 7–10 working days
Refunds will be credited to the original payment method
Shipping charges (if any) are non-refundable
Contact Us
Palakkadu Chettiar Kadai
📧 Email: palakkadchettiyarkadai@gmail.com
📞 Phone: 98475623586
📍 Address: Prassana Vinayagar Kovil St, Udumalaipettai, Tamil Nadu 642126
Get Started with Ayurveda
Discover the ancient wisdom of Ayurveda with our carefully curated range of natural and authentic herbal medicines. Each product is crafted using time-tested traditional methods and pure, high-quality ingredients to support your holistic wellness.